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Cenote Azul Tours & Travel

QUALITY SERVICE AT THE BEST PRICE!

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Cancellation Policies

 

The agency, the transportation and their representatives act only as intermediaries between the package tours and do not have any responsibility for lost luggage, lesions accidents, delays and disruptions to flight schedules, etc.

 

-All cancellation solicitude must be noticed by the titular purchaser throughout e-mail or by a phone call. E-mail address, tour name and date are necessary at the moment of the cancellation process.

-Internet reservations can be cancelled at least 15 days' earlier the tour is done which had been reserved with Cenote Azul enterprise.

 

-In case the payment had been met via internet, you will have a full refund providing that 15-day-notice.

 

If that is not the case you will only have half repayment due to operations maintenance.

 

-If the reservation was made at the main office, please come here and report it to the office staff.

 

-There will be no refund for cancellations unless you can demonstrate some of these: condition of sickness with a prescription attached with to original payment receipt or in case the enterprise cancelled the service by forces beyond its control.

 

-TOUR FEES DO NOT INCLUDE NATURAL-PROTECTES AREAS TAXES.

 

-All means of communication such as phone numbers are variable, on our information contact section where you find all the necessary details.

 

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* Prices subject to change without notice due to external factors such as monetary valuations, financial changes, drastic changes in the exchange rate among others.

Copyright Cenote Azul Tours & Travel © 2011. All Rights Reserved.

 

Creado por: sosaed.com.mx